I’ve asked this question periodically for years. I’ll ask friends, bring it up as a party question, or casually mention it in a business conversation. It could be more than one lifeboat, too. For example, my Personal Lifeboat would include my husband, but in my Business Lifeboat, I’ve got such a bastion of folks lined up on my real estate team that he’s more of my 1st Alternate if someone were to jump ship at the last moment. Not because he’s not “on my team”, he IS, but when I talk about my business lifeboat, I think about people like my favorite lender, my escrow officer….people like THAT.
Part of the reason why I mention my favorite lender, Shawn Baeschlin with NW Mortgage Group, Inc. is because he WITHOUT FAIL takes great care of my clients and does it with the same business acumen and compassion and integrity that I give them and makes me look like a savior!!! Especially in this time when mortgage people–good ones who are still in business–are hard to find who can get the job done. This is how I describe Shawn to my clients: “he’s no drama, efficient and does what he says he’s going to do”. He goes above and beyond, too, to the point of actually driving papers over to someone on a weekend or going the extra mile to alieve someone’s concerns by sharing his personal story if that’s what it takes. He LOVES what he does and that’s the kind of person I want in my lifeboat!
But, wait I have more Lifeboat Partners! My escrow officer is like Shawn, and she’s fun and makes all of that paperwork a dream because she HANDLES IT professionally and still has a great personality and is flexible and works within my parameters when things get crazy. She, like Shawn can handle any personality I throw at her from the person who never has time for you to the one who has to have their hand held through every tiny step of the process.
Another thing I like about my Lifeboat Partners is that I don’t have to be the specialist in EVERYTHING. They do what they do BEST and I can count on that, so I know when to send my client to them with the impossible question that I can’t answer. And they make me look good while doing it!
Another one of my Lifeboat Partners is my Principal Broker and my friend, Helen Bateman who owns Vernonia Realty. She ALWAYS has my back whether it’s with all of the paperwork, or doing research online for some new law, like our woodstove removal law that just went into effect last August in Oregon or helping me with insurance questions that come up because she was in that business for 25+ years or or or…she is EXCEPTIONAL. Her integrity is out of this world and I really respect her. AND she has a sense of humor–thank GOD!!
So, who do YOU have in your lifeboat? Will they be there in an emergency? Will they give you a chance to laugh about something just to pull you out of sadness or anger? Will they honor your client the way you do? Will they follow through in a timely manner when they say they will? These are just some of the great qualities my Lifeboat Partners possess and I’m SO lucky to have them with me come Hell or High Water!!!